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Title
Text copied to clipboard!Hotel Cleaning Service
Description
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We are looking for a dedicated professional for the Hotel Cleaning Service role, responsible for ensuring the cleanliness, hygiene, and organization of hotel rooms and common areas. The ideal candidate should have attention to detail, communication skills, and the ability to work as part of a team, ensuring guest satisfaction and maintaining the establishment's quality standards. Tasks include cleaning rooms, changing bed linens, replenishing amenities, cleaning bathrooms, public areas, and supporting other activities related to hotel hygiene maintenance. It is essential to follow safety and health protocols, as well as to use appropriate cleaning equipment and products. This role is vital to providing guests with a pleasant and comfortable experience, contributing to the hotel's positive reputation.
Responsibilities
Text copied to clipboard!- Clean and organize guest rooms daily.
- Change bed linens and towels as needed.
- Replenish room amenities such as soaps and shampoos.
- Clean common areas including hallways, reception, and public restrooms.
- Report any damages or maintenance needs.
- Follow strict safety and hygiene protocols.
- Use cleaning equipment and products correctly.
- Ensure guest satisfaction with cleanliness and organization.
- Collaborate with the team to maintain a clean and safe environment.
- Participate in training sessions and team meetings.
Requirements
Text copied to clipboard!- Previous experience in hotel cleaning or similar areas.
- Knowledge of cleaning techniques and products.
- Ability to work in a team and communicate effectively.
- Physical capability to perform cleaning tasks.
- Availability to work shifts, including weekends and holidays.
- Attention to detail and commitment to quality.
- Basic knowledge of safety and hygiene standards.
- Flexibility and proactivity.
- Good organization and time management.
- Stamina to work in dynamic environments.
Potential interview questions
Text copied to clipboard!- Do you have previous experience in hotel cleaning?
- Are you available to work varied shifts?
- How do you handle pressure situations at work?
- Are you familiar with safety and hygiene protocols?
- Are you comfortable working in a team?
- How do you ensure the quality of your work?
- Do you have experience with specific cleaning equipment?
- How do you respond to feedback about your performance?
- Are you available to work on holidays?
- What are your expectations for this role?
